The Ritz-Carlton, Macau Hotel, Macau
About the Hotel
The Ritz-Carlton, Macau, is recognized for its prestigious Five-Star ratings from Forbes Travel Guide and a Michelin Star in dining. Nestled in the vibrant Cotai area, it reflects a blend of Eastern and Western influences. The hotel offers luxurious accommodations with stunning views and easy access to Macau's rich cultural heritage.
Location
The Ritz-Carlton, Macau is strategically located in Cotai, positioned between popular tourist attractions and entertainment venues. This area is a hub of casino resorts, blending Macau's historical sites with contemporary attractions. Convenient transportation options, including ferry services to Hong Kong, make it accessible for travelers.
Rooms
The Ritz-Carlton, Macau features a collection of over 230 elegantly appointed suites that provide breathtaking views of Cotai. Each suite includes a spacious living area, a king bed, and modern amenities such as a flat-screen TV and minibar. Guests in selected suites enjoy exclusive access to the Ritz-Carlton Club, which offers additional benefits and services. The en suite bathrooms are fitted with marble bathtubs and complimentary luxury toiletries.
Eat & Drink
Dining at The Ritz-Carlton, Macau emphasizes exceptional culinary experiences, highlighted by the Michelin-starred Lai Heen, which offers Cantonese dishes in a luxurious setting. The Ritz-Carlton Café serves classic French brasserie-style cuisine alongside an extensive selection of wines. For casual dining, The Ritz-Carlton Pool Bar presents al-fresco options with specialty cocktails and healthy fare, while the Ritz-Carlton Bar & Lounge provides a sophisticated atmosphere for drinks and light meals.
Leisure & Business
The hotel features a full-service spa that uses quality materials and design elements for a tranquil experience. Business travelers benefit from versatile meeting spaces that can accommodate up to 780 guests, equipped with modern technology and elegant decor. Guests can explore leisure options that include access to the Grand Resort Deck, home to a waterpark and designer shopping.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- Hairdresser
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Free airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
- Water slides
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Casino
- Aqua park
- Live entertainment
- Spa & wellness center
- Sauna
- Steam room
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Staying at this hotel was a top-notch experience overall. The rooms were spotlessly clean, spacious, and came with exclusive access to the Club Lounge, offering an array of meals throughout the day. While the personalized amenities were a delightful touch, the prices were on the higher side. The service was exceptional, going above and beyond to ensure a welcoming and problem-free stay, even surprising me with goodies for my child and celebrating my wife's birthday in our room. The location was perfect, giving easy access to the best of Macau, with a bustling atmosphere and friendly staff who made me feel right at home. The dining options were diverse and satisfying, offering local and western dishes, though the prices were reflective of the quality. The facilities were top-notch, enhancing the overall experience.
The hotel offers modern and comfortable rooms with spacious and beautifully decorated interiors. The service was amazing, with helpful, courteous staff who made our journey truly memorable. The location is elegant, providing easy access to the best experiences in Macau. However, the dining options were limited, and the facilities were a bit disappointing.
Upon arrival, I was amazed by the stunning room that looked exactly like the photos on the website. The hotel had gone above and beyond by preparing birthday decorations, a cake, and red wine for me. The luxurious facilities and thoughtful provisions, including our framed photo, truly made the stay special. However, the location was inconvenient due to security reasons, which was a downside.
My stay at the hotel was fantastic! The room was huge, from the bedroom to the living room, and my favorite was the bathroom with a jacuzzi and plenty of space in the walk-in closet. I stayed there to celebrate my son's birthday, and the room had spectacular views, was very clean, spacious, and comfortable, with beautiful personalized amenities.
The hotel offers luxurious rooms with a birthday theme and spacious suites, including a beautifully designed bathroom. The staff, especially António, Kate, and a guest relation lady, are friendly and courteous, although they struggled with providing enough tables for guests. The perfect location provides easy access to Macau's best experiences and features a variety of shops and restaurants on the ground floor. The dining experience offers a buffet with local and western food and a menu with various options, but the local cheese was a hit-or-miss. The facilities are top-notch, rated as very clean, comfortable, and family-friendly, albeit lacking some amenities.
I had an incredible stay at the hotel. The rooms were immaculately clean and the staff went above and beyond to make us feel welcome. However, the dining experience left a bit to be desired with limited breakfast options. The location is ideal, right within the Galaxy Macau Complex, offering a plethora of shops and restaurants. The facilities were top-notch, making our stay truly enjoyable.
I was completely blown away by the super big and luxurious rooms at this hotel. From the warm welcome by the front office and guest relation team to the beautifully decorated suite adorned with our photo framed and a handwritten welcome card from the GM, every detail exuded luxury. The bathroom, in particular, was amazingly designed, making our stay feel extra special.
Our stay at the hotel was truly amazing! The rooms were great and big enough for my family of 5, with spectacular views and beautiful greeting decorations that made us feel so special, even during the unlucky weather. The kind room stewards did an excellent job cleaning our rooms.
My stay at the hotel was absolutely wonderful! The room was tip-top clean and spacious, just as it appeared on the website. The service was top-notch, with the staff going above and beyond to ensure I had a great time. The location was fantastic, providing easy access to the best experiences in Macau. The dining options were diverse and satisfying, offering a mix of local and western cuisine. The facilities were exceptional, adding extra comfort to my stay.
I was lucky enough to stay at this hotel during some unfortunate weather, but the pool staff and room stewards made our stay wonderful. The rooms were perfect in every way, from cleanliness to amenities, and offered a spacious layout with a terrific view of Macau.
My stay at the hotel was absolutely incredible! The pool staff and room stewards were so wonderful, even making my birthday extra special with decorations, a cake, and champagne. The rooms were amazing, exactly like the pictures on the website, with spectacular views. The location gave us a nice break from busy days and offered elegant facilities like a private treatment room with fantastic massages.
My stay at the hotel was extraordinary! The Suite was upgraded to a Carlton Suite for our anniversary and Christmas celebration, offering a magnificent view. The service was incredibly thoughtful and attentive, catering to all our needs with diligence and going above and beyond for us. The location within the Galaxy Macau resort complex was perfect, providing easy access to shopping, dining, and relaxation options. The dining experience was delightful, with a diverse menu selection. The facilities were top-notch, enhancing our overall experience.
Walking into the hotel felt like stepping into a birthday dream with already prepared decorations and a lovely cake and champagne waiting. The rooms were not only massive and awe-worthy but also impeccably clean with beautiful views and top-notch amenities and available for early check-in. The service was incredibly warm and attentive, truly bringing a touch of Hong Kong Ritz Carlton to Macau. The location inside the Galaxy Macau resort complex at the Cotai area was perfect, offering a variety of shops, restaurants, and the favorite Casino at The Ritz. The dining experience offered a buffet with both local and western food options, though some may find the selection limited. The facilities were impressive, providing everything a guest could need during their stay.
I absolutely loved my stay at the hotel. The rooms were impeccably clean, very spacious, and had luxurious facilities, making it a perfect haven even during the unlucky weather I was stuck in. The service from the staff was top-notch, especially the thoughtful room stewards who cleaned our rooms and went the extra mile by providing great service. The location inside the Galaxy Macau Complex was elegant and convenient, with everything I needed within reach. However, the dining experience had very limited choices, which was a slight downside during my stay.
My stay at the hotel was absolutely delightful. The rooms were incredibly spacious, beautifully decorated, and boasted great views. The service was top-notch, with thoughtful gestures like singing me happy birthday and providing extra goodies for my kid. The location inside the Galaxy Macau resort complex was elegant and provided access to fantastic experiences. The dining options were varied and delicious. The facilities were fantastic overall.